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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49013 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49013)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Great Products and Services

I've been with them since they first entered the UK market and they have a great app with great products and customer service. Everything has been smooth and they are eager to introduce new ideas and features. Reviewed on: 12th April 2024

Pros of Chase

I enjoy using chase, its easy to set up multiple accounts if im saving for holiday, wedding etc. i particularly love the design of the card as it doesnt physically show any details on the front of the card. The most important aspect chase offers is the cashback, i use my card regularly and use this as my current account which holds my money. Each time i purchase items im given cashback which builds up nicely until im ready to transfer it Reviewed on: 12th April 2024

I found the application process straight forward and...

I found the application process straight forward and simple to navigate. The app is brilliant, easy to use and allows me to transfer money very easily. Reviewed on: 12th April 2024

Solved my issue very quickly and painlessly

The app is effective. When my account was being used without my authority, I stopped the sales and changed my card number whilst talking through the app from overseas. They pay 1% cash back Reviewed on: 12th April 2024

Fantastic service in uk and abroad

Fantastic service in uk and abroad Reviewed on: 12th April 2024

Chase Bank is great!

My experience with Chase Bank has been fantastic. The customer service - on the one time I’ve had to call them - answered the phone immediately and were incredibly helpful. The app is super simple to use and can help you keep track of your finances. The cashback is great too! Reviewed on: 12th April 2024

Amazing support.

Amazing support. Great app and benefits couldn’t recommend more Reviewed on: 12th April 2024

Simple app and cash back is great.

Simple app and cash back is great. Loving the round up and a good savings rate too Reviewed on: 12th April 2024

Innovative and competitive current account offering

Great app, innovative benefits (cashback, rewards and round ups) and no foreign transaction fees Reviewed on: 12th April 2024

I just like how seamless the app works.

I just like how seamless the app works. I loads fast and allows me to accurately see my accounts. I know exactly where I stand when I open the app. Reviewed on: 12th April 2024

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