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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49013 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49014)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

I just like how seamless the app works.

I just like how seamless the app works. I loads fast and allows me to accurately see my accounts. I know exactly where I stand when I open the app. Reviewed on: 12th April 2024

Cash back account offers excellent returns and was s...

Cash back account offers excellent returns and was so easy to set up. Reviewed on: 12th April 2024

Professional, efficient and prompt service.

Professional, efficient and prompt service. Reviewed on: 12th April 2024

Soo easy to use and love the experience

Soo easy to use and love the experience Reviewed on: 12th April 2024

Incredible bank!

Absolutely love chase accounts - super easy to use - incredibly reliable and super friendly customer services - would definitely recommend to anyone looking for a new bank to use! I have a saver and a current account and they are both fantastic! I also love that you can build interest easily! Reviewed on: 12th April 2024

limitations for cash withdrawal and crypto

not ideal limitations for cash withdrawal and blocking transactions coming and going crypto exchanges. I dont find this bank suitable for any UK customer. i would not recommand them Reviewed on: 12th April 2024

Easy to open, easy to run.

Easy to open, easy to run. Delighted to bank with Chase. Great for everyday and when travelling. Reviewed on: 12th April 2024

The cashback is great.

The cashback is great. Never had any issues with accessing my account either. Reviewed on: 12th April 2024

Top quality banking experience at your fingertips.

Top quality banking experience at your fingertips. So much incentives banking with Chase and so far have recommended to friends and families. Keep it up! Reviewed on: 12th April 2024

A good overall experience with this bank.

A good overall experience with this bank. Competitive rates, good customer service and an intuitive app makes the banking experience easy and secure and I'm left feeling my spending (and saving) is working for me. Would recommend. Reviewed on: 12th April 2024

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