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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49013 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

A good overall experience with this bank.

A good overall experience with this bank. Competitive rates, good customer service and an intuitive app makes the banking experience easy and secure and I'm left feeling my spending (and saving) is working for me. Would recommend. Reviewed on: 12th April 2024

Very intuitive set up and usability.

Very intuitive set up and usability. I like bwing able to set up multiple accounts quickly making it easier to manage money for different purposes. The cash back and round up features really make you think how you use your money. Reviewed on: 12th April 2024

Rewarding banking

I’ve had a chase account for a few years now and have never experienced any issues. They always have great reward schemes that benefit their customers and a great customer service team. I’ve recommended Chase Bank to family and friends. Reviewed on: 12th April 2024

Interest rates are fab.

Interest rates are fab. All app use is simple and easy. Great bank. Reviewed on: 12th April 2024

Great 1% cash back, good app.

Great 1% cash back in all spending where other banks limit this to certain spends. Used customer services once and the online chat experience was good. Reviewed on: 12th April 2024

Easy safe banking with chase had no problem using th...

Easy safe banking with chase had no problem using them always use card abroad and try to save with them it’s great the more you spend the more they give you Reviewed on: 12th April 2024

Cashback and interest rates are good, however someti...

Cashback and interest rates are good, however sometimes the app can take time to load, or to update recent transactions. Reviewed on: 12th April 2024

Simple process which works well

Simple process to get onboard. Quick and easy. I have been using them for my disposable income for a while now and it is a service that just works. Spend your cash get cashback. No faffing around with all the day to day banking stuff. Reviewed on: 12th April 2024

Customer service is good and good service to see all...

Customer service is good and good service to see all accounts and easy to communicate to customer service Reviewed on: 12th April 2024

Great experience

Been with chase a while now and it's been a great experience Reviewed on: 12th April 2024

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