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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Relatively simple to use and customer service is alw...

Relatively simple to use and customer service is always quick to respond and give good level of details. The rounding up feature is also nice Reviewed on: 12th April 2024

Good easy to use app and service

Good easy to use app and service Reviewed on: 12th April 2024

Easy to setup the App, 1% cashback and interest on t...

Easy to setup the App, 1% cashback and interest on the balance. Accpted everywhere. The future of banking and would recommend highly. Reviewed on: 12th April 2024

Love the app and the fact you can do everything and...

Love the app and the fact you can do everything and it is all very clear Reviewed on: 12th April 2024

Chase really fantastic

Easy to use and great user experience Reviewed on: 12th April 2024

Great experience switching to chase.

Great experience switching to chase. The current account earns 1% interest which is much better than the legacy banks. Easy to manage everything on the app. Reviewed on: 12th April 2024

I've been happy so far.

I've been happy so far. No complaints all as is expected Reviewed on: 12th April 2024

Good service for feature quick transfers money

Good service for feature quick transfers money Reviewed on: 12th April 2024

Best British bank in England

Excellent customer service always happy to help and re assurance for customer satisfaction. Friendly and efficient service Reviewed on: 12th April 2024

Amazing customer service.

Amazing customer service. great company Reviewed on: 12th April 2024

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