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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49012 reviews)

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4.86

Based on 49,012 reviews, last reviewed 19th Aug 2026

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and customer service Really easy to use the app. Customer service was excellent when I had a dispute against a retailer. Reviewed on: 19th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49012)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

chase current account and saving are the bes...

I opened a chase current account just over two years ago due to me going on holiday to USA I’ve found the card easy to use, customer service answer your queries and resolve issues fast. Love the fast your details are all kept on the app. So pleased with the cash back and recently opened a saving account as there interest rates are one of the best Reviewed on: 12th April 2024

No issues easy to set up and use

No issues easy to set up and use Reviewed on: 12th April 2024

Great company

Quick, easy to use and very user friendly Reviewed on: 12th April 2024

Best bank out there by far.

Best bank out there by far. Easy communication when needed. App is so easy to use. Chase gives excellent services. Would definitely recommend. Switched to chase a few years ago and was best decision I’ve made. Reviewed on: 12th April 2024

Just a great reliable bank I have got on top of my f...

Just a great reliable bank I have got on top of my finances better & managed to save more than I thought I could or would Reviewed on: 12th April 2024

I have been using this Chase account like one year a...

I have been using this Chase account like one year and I am fully satisfied with this bank. As I travel different country, this bank helped me alot during my difficulties and I am referring my friend to use it. Reviewed on: 12th April 2024

In all my years of dealing with banks this has got t...

In all my years of dealing with banks this has got to be the BEST ! The layout of the online site is straight forward and efficient. Could not wish for better. Reviewed on: 12th April 2024

Simple no nonsense reliable banking

Simple no nonsense reliable banking Reviewed on: 12th April 2024

NO CALL CENTRE HELL!

Ring them , as I did , and be astonished that the phone was answered at once by someone in England . Reviewed on: 12th April 2024

Brilliant bank

Chase banking and app is setup for easy banking and saving Reviewed on: 12th April 2024

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