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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

In all my years of dealing with banks this has got t...

In all my years of dealing with banks this has got to be the BEST ! The layout of the online site is straight forward and efficient. Could not wish for better. Reviewed on: 12th April 2024

Simple no nonsense reliable banking

Simple no nonsense reliable banking Reviewed on: 12th April 2024

NO CALL CENTRE HELL!

Ring them , as I did , and be astonished that the phone was answered at once by someone in England . Reviewed on: 12th April 2024

Brilliant bank

Chase banking and app is setup for easy banking and saving Reviewed on: 12th April 2024

I completed one year with chase.

I completed one year with chase. I felt very easy to handle the app and not felt any issues with my account. Reviewed on: 12th April 2024

Fantastic bank non of this robot customer services.

Fantastic bank non of this robot customer services. Very understanding easy app too all 5 stars Reviewed on: 12th April 2024

easy to deal with, info is always at hand and easy t...

easy to deal with, info is always at hand and easy to find Reviewed on: 12th April 2024

It's natural to use all services.

It's natural to use all services. Reviewed on: 12th April 2024

Great , no hassle banking.

Great , no hassle banking. Does what it says on the tin Reviewed on: 12th April 2024

Easy to use

Easy to use… friendly and welcoming staff Reviewed on: 12th April 2024

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