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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49012 reviews)

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4.86

Based on 49,012 reviews, last reviewed 19th Aug 2026

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and customer service Really easy to use the app. Customer service was excellent when I had a dispute against a retailer. Reviewed on: 19th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49012)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

New customer but very impressed , great rates and fa...

New customer but very impressed , great rates and fast customer service Reviewed on: 12th April 2024

I love chase .

I love chase . I use it for all my travel needs and the cash back is great Reviewed on: 12th April 2024

Excellent customer service.

Chase customer service has been brilliant online as well as phone call. Friendly advisors and knows what they are doing and gives good advise. Resolves issues quickly. Love how you earn as you spend too. Reviewed on: 12th April 2024

simple to use, excellent customer service

simple to use, excellent customer service Reviewed on: 12th April 2024

A very good Bank that provides all I require

A very good Bank that provides all I require Reviewed on: 12th April 2024

Amazing bank, always helpful, great account best I h...

Amazing bank, always helpful, great account best I have had Reviewed on: 12th April 2024

Hassle free banking

Easy to sign up. Excellent benefits. Easy to use app. Reviewed on: 12th April 2024

EASY TO SET UP AND USE, INTUITIVE APP, COULD HAVE BE...

EASY TO SET UP AND USE, INTUITIVE APP, COULD HAVE BETTER STATEMENT PRODUCTION Reviewed on: 12th April 2024

Great value and easy to use.

Great value and easy to use. The chase account and systems are clearly designed to be a modern approach to banking and are perfect for use on a mobile as opposed to the clunky apps that come with other major banks that I've previously banked with. Reviewed on: 12th April 2024

Never had troubles with them.

Never had troubles with them. Easy to open the account and to manage too Reviewed on: 12th April 2024

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