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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49012 reviews)

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4.86

Based on 49,012 reviews, last reviewed 19th Aug 2026

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and customer service Really easy to use the app. Customer service was excellent when I had a dispute against a retailer. Reviewed on: 19th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49012)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy and great customer service no problems and mone...

Easy and great customer service no problems and money is kept safe Reviewed on: 12th April 2024

Customer service is quick and easy to use.

Customer service is quick and easy to use. Interest rates are good and its really easy to set up savings accounts that work for you. Recommended to all my friends and family. Reviewed on: 12th April 2024

Decent interest rate and good app functionality

Decent interest rate and good app functionality Reviewed on: 12th April 2024

Very good experience!

Very good experience! Especially the cashback and the customer service!Could be better if there is not limit of 15£ cashback Reviewed on: 12th April 2024

I was scammed £300 on etsy and Chase bank sorted it...

I was scammed £300 on etsy and Chase bank sorted it out for me and returned my money. It was a really traumatic experience but they reassured me from start to finish. Reviewed on: 12th April 2024

I've never had to chase for help or advice .

I've been able to use my account overseas and ask questions easily and always have excellent quick solutions. O left other online banks and kept Chase . Reviewed on: 12th April 2024

Best digital banking account as always easy to use.

Best digital banking account as always easy to use. Reviewed on: 12th April 2024

Brilliant bank, so easy to use and excellent rates

Brilliant bank, so easy to use and excellent rates Reviewed on: 12th April 2024

Very friendly staff and quick to respond to any quer...

Very friendly staff and quick to respond to any queries. Reviewed on: 12th April 2024

Never had any issues and the cashback is good

Never had any issues and the cashback is good Reviewed on: 12th April 2024

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