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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49013 reviews)

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4.86

Based on 49,012 reviews, last reviewed 19th Aug 2026

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and customer service Really easy to use the app. Customer service was excellent when I had a dispute against a retailer. Reviewed on: 19th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49013)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Never had any issues and the cashback is good

Never had any issues and the cashback is good Reviewed on: 12th April 2024

Easy banking

Easy to use, to transfer money in and out and best of all, love the round up element which is a bonus. Reviewed on: 12th April 2024

Good saving rate and application.

Good saving rate and application. Reviewed on: 12th April 2024

Highly recommend! Trustworthy bank.

Great app, very easy to use and enjoy the experience I have in dividing my money into pots etc… when I experienced a problem, customer service was quick to get back to me and resolve the issues I was facing. Overall a great bank and highly recommend to friends and family. Reviewed on: 12th April 2024

They only will give maximum £15 a month only if you...

They only will give maximum £15 a month only if you pay in £1500. Reviewed on: 12th April 2024

Simple banking with cash back, makes life easier for...

Simple banking with cash back, makes life easier for me and also helps me keep a track of spending Reviewed on: 12th April 2024

Since I have held an account with chase I've found i...

Since I have held an account with chase I've found it an excellent bank ..offering a fast secure and helpful service ..brilliant interest rates and help on investment. When having an issue over a possible scam. Staff were understanding and fast acting to resolve the problem which gave me peace of mind about my monies. I've recommended this service to family and friends with successful results . Reviewed on: 12th April 2024

Everything a bank should be

Easy to use, responsive, great when travelling, especially overseas and stop overs. When overcharged they were extremely supportive and my side Reviewed on: 12th April 2024

Simple and easy to use with plenty of back up if req...

Simple and easy to use with plenty of back up if required Reviewed on: 12th April 2024

Easy to manage, no hidden fee, attractive rewards!

Easy to manage, no hidden fee, attractive rewards! Reviewed on: 12th April 2024

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