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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Low charge on overseas transaction

Love the current account especially relatively low charges on oversea transaction Reviewed on: 13th February 2026

If I have a issue they’re on the case straight away...

If I have a issue they’re on the case straight away I can’t fault the service I receive from Chase Reviewed on: 13th February 2026

Very easy to use, ie.

Very easy to use, ie. Moving money from one account to another. Interest rates are always very competitive Reviewed on: 13th February 2026

Cashback and roundups

The account gives cashback on purchases (although the categories for what gets cashback have been reduced). The roundup feature is also a good one. The app is easy to use and doesn't lag like some others. Reviewed on: 13th February 2026

Top end bank - no issues great service

Top end bank - no issues great service Reviewed on: 13th February 2026

Great switch service and follow up.

Great switch service and follow up. Great communication at all times. Highly recommend Reviewed on: 13th February 2026

Easy no stress banking.

Easy no stress banking.What more can you ask Reviewed on: 13th February 2026

Excellent cash back offer

Excellent bank for giving cash back on spending and good at keeping you up to date on your balance Reviewed on: 13th February 2026

Have had the app/ accounts a while.

Have had the app/ accounts a while.Easy to use . Great security. Reasonable interest rates. Reviewed on: 13th February 2026

Excellent customer service and app.

Excellent customer service and app. interest rates and incentives not so good. Reviewed on: 13th February 2026

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