Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 48,904 reviews, last reviewed 19th Mar 2026
445400% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Best of USA Superb on-line banking app without leaving home Reviewed on: 19th March 2026
Mark C's avatar
Mark C

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026
YS's avatar
YS

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48904)

Review of the Chase Bank, Current account:

I love Chase Bank.

5
I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent streamlined service.

5
Excellent streamlined service. The online app is easy to use and it’s easy to keep up to date with your transactions Reviewed on: 13th February 2026

Good bank, great app, good interest rates, good cust...

5
Good bank, great app, good interest rates, good customer service Reviewed on: 13th February 2026

Awesome digital experience, effective and fast custo...

5
Awesome digital experience, effective and fast customer service, great rates and data driven Reviewed on: 13th February 2026

Always reliable & great customer service

5
Always reliable & great customer service Reviewed on: 13th February 2026

Always had good service, really good currency exchan...

5
Always had good service, really good currency exchanges. Like the rewards program.when.contacted seem to get a good efficient accurate and helpful response. Reviewed on: 13th February 2026

I love the cash back offer and the round up facility.

5
I love the cash back offer and the round up facility and I love that there is no charge for using my Chase card abroad Reviewed on: 13th February 2026

Brilliant bank, so helpful would recommend to anyone

5
Brilliant bank, so helpful would recommend to anyone Reviewed on: 13th February 2026

Nothing but positive!

5
Nothing but positive! Since opening the account the level of service has been superb and they always check for security if a big, abnormal payment is requested. Reviewed on: 13th February 2026

Setting up my account was simple

5
Setting up my account was simple with staff offering help where needed. Reviewed on: 13th February 2026

Very please with service and offers

5
Very please with service and offers Reviewed on: 13th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

  • Chase Protect

    from Chase Bank 4.98 from 47 reviews
    Chase Bank
  • Credit card

    from Chase Bank 4.95 from 374 reviews
    Chase Bank
  • Savings

    from Chase Bank 4.94 from 22981 reviews
    Chase Bank
    View all products