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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49013 reviews)

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4.86

Based on 49,012 reviews, last reviewed 19th Aug 2026

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and customer service Really easy to use the app. Customer service was excellent when I had a dispute against a retailer. Reviewed on: 19th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49013)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Great customer service and great products

Great customer service and great products Reviewed on: 12th April 2024

Overall satisfactory service provided by Chas...

I haven’t had any unwarranted problems with the Chase bank. Near perfect customer care service and my 1% return on spendings have been an amazing source of more disposable cash. Thank you for your good thought-through service. Reviewed on: 12th April 2024

Great simple banking.

Great simple banking. I must write more, contrary to a great simple review… hope you like it Reviewed on: 12th April 2024

Positive rewards for banking with...

Easy to use app as well as rewards for banking with them like cash back and round up making our money go further in todays environment of high expense. Reviewed on: 12th April 2024

Always very helpful

Always very helpful, banking app rey easy to use, good rewards Reviewed on: 12th April 2024

Very easy to open and run the accounts, very clear i...

Very easy to open and run the accounts, very clear in the app to see balances, rewards etc. App also has lots more information on investing and any other products on offer Reviewed on: 12th April 2024

It’s the best!

It’s the best! The customer support is really helpful and the app is really understandable and really easy to use. Reviewed on: 12th April 2024

Fantastic !

Been with chase now for 2 years, use the card all the time, rewards system is a fantatsic help for me at university and paying abroad is perfect with their exchange rate system Reviewed on: 12th April 2024

Amazing!

Amazing!! Am able to do everything off the bank app and I like the hidden bank details on the card Reviewed on: 12th April 2024

It is keep going best all the times

It is keep going best all the times Reviewed on: 12th April 2024

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