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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49013 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49013)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Chase has changed the way i see money.

Chase has changed the way i see money. I can track my accounts easily through the app and earn rewards. When needed the Chase team have been there to help me. Reviewed on: 12th April 2024

Top class banking service.

Top class banking service. Everything is easy to use, rates are brilliant. Chase is the way all banks should be, but only Chase is this good. Reviewed on: 12th April 2024

I love the simplicity of the app, and the cashback

I love the simplicity of the app, and the cashback element. As a new homeowner it’s an Easy way to make £180 a year for just using a debit card. The savings rates aren’t too bad either. And my experience with their customer service team was also pretty good too. Reviewed on: 12th April 2024

So simple to use and I love the security features of...

So simple to use and I love the security features of no details on the card. Reviewed on: 12th April 2024

The app works very well and their savings rate on an...

The app works very well and their savings rate on an easy access account is class leading.. Reviewed on: 12th April 2024

Problem free banking.

I've had no problems whatsoever. Reviewed on: 12th April 2024

Great cashback and superb customer service

Great cashback and superb customer service Reviewed on: 12th April 2024

Best customer service

I an using chase more than a year now and i find it really good because of cashback schemes and excellent customer service i recommend chase to everyone Reviewed on: 12th April 2024

Outstanding service and platform

Outstanding service from opening the account. The app is so easy to use and understand I wish I'd switched ages ago. I love it Reviewed on: 12th April 2024

Just so simple and fuss free.

Just so simple and fuss free. No hurdles, no jargon, no crusty 1950’s banking style or demands. Reviewed on: 12th April 2024

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