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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Been with them since I moved to the UK.

Been with them since I moved to the UK. Had no issues till date. Maybe the app requires a new design but it's still amazing. Reviewed on: 12th April 2024

The customer service personnel

The customer service spokesperson Reviewed on: 12th April 2024

Hassle free, stress free with great security

Hassle free, stress free with great security Reviewed on: 12th April 2024

Very good savings and rewards always use to spend to...

Very good savings and rewards always use to spend to fet rewards and get more back in savings Reviewed on: 12th April 2024

Perfect Service

I like the security of the account and how customers are protected, the interest rate is perfect and the use of the service overseas is excellent Reviewed on: 12th April 2024

Chase bank is a reliable bank to bank with

Chase bank is a reliable bank to bank with Reviewed on: 12th April 2024

Incredibly responsive customer service .

Incredibly responsive customer service . They work hard to solve problems with patience and clarity. It’s a real person rather than a frustrating bot. When I e had problems navigating the app, the customer service has been helpful. It’s also good to have money back depending on how much is sent Reviewed on: 12th April 2024

Excellent rates, in current account and also in savi...

Excellent rates, in current account and also in saving account Reviewed on: 12th April 2024

Good banking for everyday.

Good banking for everyday. I am get my cash back Reviewed on: 12th April 2024

Absolutely amazing!!!!

I have had this bank for just over a year now and i think its amazing, i have now got 3 members of my family to join the chase bank and we all love it. Reviewed on: 12th April 2024

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