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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Always top notch

Always top notch. Cannot fault always happy to help. App great. Reviewed on: 12th April 2024

Really good.

Really good. The chat function is really quick and efficient. Minimal waiting times and quick resolutions Reviewed on: 12th April 2024

Great bank.

Great bank. Easy to deal with. I love the cashback and round up features. Reviewed on: 12th April 2024

Great cashback and interest rate on savings.

Great cashback and interest rate on savings. Banking app is good, but sometimes online payments stop working. Didn’t have to deal with support yet. Overall it’s a really nice app-only bank. Wish they had a web app Reviewed on: 12th April 2024

Great interest rate and cashback bonuses

Great interest rate and cashback bonuses Reviewed on: 12th April 2024

Used the bank for a while and never had any...

Used the bank for a while and never had any problems Reviewed on: 12th April 2024

I’ve told all my friends about it, it’s safe, easy t...

I’ve told all my friends about it, it’s safe, easy to use and I like the text I get every time I spend money Reviewed on: 12th April 2024

An all around good bank.

Super easy to use and set up and the rewards are fantastic! Reviewed on: 12th April 2024

Easy access via app and telephone

Easy access via app and telephone Reviewed on: 12th April 2024

Chase is a very good bank and has made my money savi...

Chase is a very good bank and has made my money saving so easy Reviewed on: 12th April 2024

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