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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49012 reviews)

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4.86

Based on 49,012 reviews, last reviewed 19th Aug 2026

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and customer service Really easy to use the app. Customer service was excellent when I had a dispute against a retailer. Reviewed on: 19th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49012)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Got recommended by some friends and tries chase out!

Got recommended by some friends and tries chase out! I was really impressed with how quick and easy it was to set up an account and how I was rewarded straight away with good interest rates, easy to use app and great communication! I’ve been recommending to all of my family and friends! Reviewed on: 12th April 2024

Everything have been very positive and I haven’t had...

Everything have been very positive and I haven’t had any issues Reviewed on: 12th April 2024

Chase Bank is SO good at communicating.

Chase Bank is SO good at communicating. Reviewed on: 12th April 2024

Reliable, never had any issues with any of their ser...

Reliable, never had any issues with any of their services at all Reviewed on: 12th April 2024

Easy to deal with and excellent app

Easy to deal with and excellent app Reviewed on: 12th April 2024

Excellent

Great service for all accounts. Glad I chose chase bank for one of my accounts Reviewed on: 12th April 2024

Always had great interactions with the team and I fe...

Always had great interactions with the team and I feel like my money is in the best place Reviewed on: 12th April 2024

Great, helpful bank and great savings

Great, helpful bank and great savings Reviewed on: 12th April 2024

Perfect so far and lots of rewards

Perfect so far and lots of rewards Reviewed on: 12th April 2024

They have been doing a fantastic service

They have been doing a fantastic service Reviewed on: 12th April 2024

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