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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49013 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49013)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Easy to set up, easy to use and really helps with bu...

Easy to set up, easy to use and really helps with budgeting! Reviewed on: 12th April 2024

Great cash back incentive

Great cash back incentive and great for using abroad Reviewed on: 12th April 2024

App is easy to use, happy that you can have multiple...

App is easy to use, happy that you can have multiple savings accounts. Reviewed on: 12th April 2024

Fantastic

Brilliant bank , great incentives and friendly helpful staff. I Would definitely recommend to all my friends and family. Rewards you for banking by offering cash back and a safe secure account for your money. Fantastic. Thankyou Chase Bank Reviewed on: 12th April 2024

Easy to use app and setup from old account was reall...

Easy to use app and setup from old account was really straight forward Reviewed on: 12th April 2024

Excellent, hassle free

Really simple and easy to setup and use Reviewed on: 12th April 2024

I don’t know why

I don’t know why other banks don’t do what you can get from them Reviewed on: 12th April 2024

Never had any problems with using my account

Never had any problems with using my account Reviewed on: 12th April 2024

App is very good and user friendly

App is very good and user friendly Reviewed on: 12th April 2024

I opened this account due to the apr rates what come...

I opened this account due to the apr rates what comes with the account also the saving rates on the other hand are the best I have seen up to yet Reviewed on: 12th April 2024

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