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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49013 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Good account

Easy to use and simple Happy with service ................. . Reviewed on: 12th April 2024

Since banking with chase found the ap really easy to...

Since banking with chase found the ap really easy to use via ap which is really easy to use also to account come with really good benefits Reviewed on: 12th April 2024

Awesome experience with Chase.

Awesome experience with Chase. Whenever I had to contact the customer service I got complete and full information. I would always recommend chase to my friends and family. Reviewed on: 12th April 2024

Excellent bank and very easy tonyse.

Excellent bank and very easy tonyse. Reviewed on: 12th April 2024

The Best!

Chase is so easy, safe and secure. Customer service is absolutely 2nd to none. Cash back - who doesn't want cash back? Round up - another way to save. Just love Chase Reviewed on: 12th April 2024

Really great experience with Chase.

Really great experience with Chase. Easy to use & great service Reviewed on: 12th April 2024

Only had a good experience.

Have only had a good experience. They have been very easy and great to use when abroad. Reviewed on: 12th April 2024

Easy to open and use.

Easy to open and use. Super account access and interest rates. Love the app. Reviewed on: 12th April 2024

My 3 year experience has been positive and confident.

My 3 year experience has been positive and confident. At 75 I am very confident with Chase. Reviewed on: 12th April 2024

Brilliant can’t fault it at all!

Brilliant can’t fault it at all! Reviewed on: 12th April 2024

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