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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Very good customer products and excellent communicat...

Very good customer products and excellent communication from customer service. Nothing is too much trouble for them. Reviewed on: 12th April 2024

Intercontinental traveler.

Excellent products, easy to use & easy to tailor to my needs. Feeling very safe and secure. Reviewed on: 12th April 2024

Fantastic service never had any problems accessing M...

Fantastic service never had any problems accessing My money anywhere If I am England or if aboard in holiday high recommend the chase bank Reviewed on: 12th April 2024

Really easy to use and great rates

Really easy to use and great rates Reviewed on: 12th April 2024

Chase is a super easy banking option with enticing o...

Chase is a super easy banking option with enticing offers to really make sure you get your money to be spread as far as it can go. On the rare occasions I've needed to liaise with a customer service agent they've been prompt, professional and a pleasure to deal with. I love Chase. My favourite banking option. Reviewed on: 12th April 2024

Clear , efficient services

Easy to speak to customer services, very efficient app and clear information Reviewed on: 12th April 2024

Great for travelling and at home too

Got a chase bank card to make it easier to pay for things when travelling without paying forex transaction charges. Love the way you get an instant message telling you what you’ve just spent and where, very reassuring . And the lack of an account number on the card is good for security Reviewed on: 12th April 2024

Very good

Very good bank to have very helpful and attentive Reviewed on: 12th April 2024

Amazing bank!

Amazing bank! I've recommended it yo all my friends and family. Best bank for me. Reviewed on: 12th April 2024

Amazing bank.

Amazing bank. Great interest rates. Great cashback. Great customer service. Great at getting your money back in case of fraud/bad companies. Reviewed on: 12th April 2024

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