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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49012 reviews)

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4.86

Based on 49,012 reviews, last reviewed 19th Aug 2026

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and customer service Really easy to use the app. Customer service was excellent when I had a dispute against a retailer. Reviewed on: 19th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49012)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Amazing banking experience!

Amazing banking experience from start to finish! From use of current account to the savings interest rate they cannot be faulted! The cash back and round up is an amazing feature all banks should have! The use of the app is so clear and concise everything is easy to find. Having such clear information also spurs you on to save money and manage your overall funds better. If you do find yourself in trouble you can obtain help quickly and every time I’ve needed help the advisors have been excellent and resolved my query quickly! Just amazing! Reviewed on: 12th April 2024

Marvellous

Easy to sign up. App is well laid out and easy to navigate around. Very user friendly and I’ve never had any issues using it. Reviewed on: 12th April 2024

easy to deal with.

easy to deal with. Good customer support Reviewed on: 12th April 2024

Outstanding service.

Outstanding service. Easy to use, instant transfers, no cost to use abroad for purchases or cash, immediate confirmations and excellent communications.. Reviewed on: 12th April 2024

Modern and different

They offer a great service with attractive rates Reviewed on: 12th April 2024

Very easy to set up and easy to use.

Very easy to set up. The app is very functional and easy to use. I love how you can copy bank and card details easily. Reviewed on: 12th April 2024

Great features

Great cashback. Easy banking. Secure with no card number on card. Stealth savings via round up Reviewed on: 12th April 2024

This account is fantastic!

This account is fantastic! Easy to use and feels very secure. Love the moneyback for using your card with minimum rules. Initially was supposed to be a occasionally used account but I'm using it more and more Reviewed on: 12th April 2024

Excellency

Very good experience very good service Reviewed on: 12th April 2024

great system I like it.

great system I like it. When I registered for a new account it’s quite efficient and easy . The design of the app is neat and easy to use. Reviewed on: 12th April 2024

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