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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Very easy to open an account, the support team was v...

Very easy to open an account, the support team was very nice and helpful. Reviewed on: 12th April 2024

I opened a chase bank account in January just to use...

I opened a chase bank account in January just to use abroad. I’m now using it for my everyday spending. Reviewed on: 12th April 2024

versatility

So easy to set up accounts for holidays, household bills and security when sending payments is excellent. Reviewed on: 12th April 2024

Chase bank is by far the best bank I have ever exper...

Chase bank is by far the best bank I have ever experienced. I have recommended them to as many family and friends I can think of and will continue to do so. They have been excellent with every aspect of banking and I can’t wait to continue my experience with them. Reviewed on: 12th April 2024

Best bank I love this babk

Best bank I love this place forever Reviewed on: 12th April 2024

Great service

Really like this bank and the only2 negatives are not being able to pay in cheques using my app. and secondly cash cannot be drawn out from Post offices! Reviewed on: 12th April 2024

Quick and simple to start up, and really useful espe...

Quick and simple to start up, and really useful especially with cash back on spending. Reviewed on: 12th April 2024

So far so good- fantastic as I have not had any prob...

So far so good- fantastic as I have not had any problem banking with chase. Reviewed on: 12th April 2024

The best savings rate and easy access

The best savings rate and easy access Reviewed on: 12th April 2024

immediate response by the customers service

always immediate response by the customers service team, talking to real people and not bots that help with any issue. extremely pleased overall by the benefits, app interface and generally very pleased. Reviewed on: 12th April 2024

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