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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49013 reviews)

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4.86

Based on 49,012 reviews, last reviewed 19th Aug 2026

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and customer service Really easy to use the app. Customer service was excellent when I had a dispute against a retailer. Reviewed on: 19th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49013)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Best bank I love this babk

Best bank I love this place forever Reviewed on: 12th April 2024

Great service

Really like this bank and the only2 negatives are not being able to pay in cheques using my app. and secondly cash cannot be drawn out from Post offices! Reviewed on: 12th April 2024

Quick and simple to start up, and really useful espe...

Quick and simple to start up, and really useful especially with cash back on spending. Reviewed on: 12th April 2024

So far so good- fantastic as I have not had any prob...

So far so good- fantastic as I have not had any problem banking with chase. Reviewed on: 12th April 2024

The best savings rate and easy access

The best savings rate and easy access Reviewed on: 12th April 2024

immediate response by the customers service

always immediate response by the customers service team, talking to real people and not bots that help with any issue. extremely pleased overall by the benefits, app interface and generally very pleased. Reviewed on: 12th April 2024

Great service provided.

Great service provided. Whenever I have had an issue, it has been swiftly sorted by the team. Reviewed on: 12th April 2024

Great customer service, perfect for use abroad.

Great customer service, perfect for use abroad. I was very impressed when I thought my card number had been compromised and I called up and my card number was changed just like that., the face that the number isn’t printed on the card is such a good idea. Reviewed on: 12th April 2024

Excellent service especially travel

Excellent service especially travel Reviewed on: 12th April 2024

Best bank ever.

At every turn the people at this bank have been so very helpful, courteous and speedy in sortingy problems and or queries out. I can't praise them enough. Reviewed on: 12th April 2024

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