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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49013 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49014)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Customer services.

Customer services are absolutely brilliant. Fast response and polite. Much better then the high Street Banks in the UK. Would highly recommend every one to change. Reviewed on: 12th April 2024

east to use application and good interest rates.

east to use application and good interest rates. Customers service excellent Reviewed on: 12th April 2024

I'm very comfortable with chase banking because thei...

I'm very comfortable with chase banking because their staffs are always ready to help their customers without delay. Reviewed on: 12th April 2024

Number one for me

So easy to use customer service is excellent Reviewed on: 12th April 2024

100% brilliant!

Chase offers a seamless, straightforward service and they are very easy to talk with when help is needed. Also love the app and the way their accounts work and the interest offers Reviewed on: 12th April 2024

Just love how you can get money back off your...

Just love how you can get money back off your purchase Reviewed on: 12th April 2024

Really good bank,

Really good bank, love the layout and design of the app, the savings accounts are also very good, haven’t had any problem with chase within my 2 years of being a customer with them, would Definatly recommend Reviewed on: 12th April 2024

Banking via App so Customer is in control

Banking via App so Customer is in control Reviewed on: 12th April 2024

Excellent and can use abroad with no fees!

Excellent and can use abroad with no fees! Reviewed on: 12th April 2024

Ease of digital banking access to savings and curren...

Ease of digital banking access to savings and current accounts including updates Reviewed on: 12th April 2024

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