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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

customer service was very efficient

customer service was very efficient in answering questions Reviewed on: 13th February 2026

Quick and easy banking

Easy app to use for payments in and out. Allows you to move money between current account and savings account and by using the roundup option you build up extra funds quickly without even realising it and that’s always handy to have Reviewed on: 13th February 2026

Simplicity.

Simplicity is often complicated by many things, not Chase, it is so easy to use. Reviewed on: 13th February 2026

A great experience.

A great experience. A very stable and safe and secure banking platform with plenty of safeguards Reviewed on: 13th February 2026

An account that is protected.

An account that is protected. Easily accessible both home and abroad. No hidden charges excellent savings rates too Reviewed on: 13th February 2026

Efficient and prompt service

I have rarely needed help and when I have on both occasions my query was dealt with efficiently and promptly. Reviewed on: 13th February 2026

Never had a problem with Chase.

Never had a problem with Chase. The one time I did it was resolved pretty quickly Reviewed on: 13th February 2026

Quality professional service At all times knowledgea...

Quality professional service At all times knowledgeable staff and they really take time to listen Reviewed on: 13th February 2026

Nice and simple, no mess banking

Nice and simple, no mess banking Reviewed on: 13th February 2026

Seamless experience.

Seamless experience. Never gets in the way of things even when abroad.. Reviewed on: 13th February 2026

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