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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49012 reviews)

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4.86

Based on 49,012 reviews, last reviewed 19th Aug 2026

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and customer service Really easy to use the app. Customer service was excellent when I had a dispute against a retailer. Reviewed on: 19th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49012)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Sorted my problem asap

Dealt with my problem asap Very happy stop me worrying Reviewed on: 12th April 2024

Very easy to use app, smart design, helpful advice

Very easy to use app, smart design, helpful advice Reviewed on: 12th April 2024

Absolutely no issues with them whatsoever when you r...

Absolutely no issues with them whatsoever when you ring it’s answered in the UK quickly Reviewed on: 12th April 2024

Great banking experience

I have had nothing but positive experience Reviewed on: 12th April 2024

Initial experience with the cashback was very good.

Initial experience with the cashback was very good. Reviewed on: 12th April 2024

Always helpful and always there to help

Always helpful and always there to help Reviewed on: 12th April 2024

Very efficient and fast service.

Very efficient and fast service. Would highly recommend Reviewed on: 12th April 2024

Best banking app ever - so easy to open an account a...

Best banking app ever - so easy to open an account and operate - everything very clear Reviewed on: 12th April 2024

Not used online banking before chase but found it e...

Not used online banking before chase but found it easy to use Reviewed on: 12th April 2024

firendly app easy to access and use the applications

firendly app easy to access and use the applications Reviewed on: 12th April 2024

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