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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49013 reviews)

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4.86

Based on 49,012 reviews, last reviewed 19th Aug 2026

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and customer service Really easy to use the app. Customer service was excellent when I had a dispute against a retailer. Reviewed on: 19th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49013)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Fantastic 24/7 customer service.

Fantastic 24/7 customer service. Not like the UK banks! Reviewed on: 12th April 2024

Excellent service and first class app works really w...

Excellent service and first class app works really well would recommend and ease of use is a bonus as well. No fee and cashback works well too and you can always contact a real person in stead of a machine which is good. Reviewed on: 12th April 2024

Chase bank it is the best banking system i have ever...

Chase bank it is the best banking system i have ever used in my life Reviewed on: 12th April 2024

simple and current account.

simple and current account. always on the money Reviewed on: 12th April 2024

I have been with chase for two years they res...

I have been with chase for nearly two years they respond and solve queries promptly Meet my needs for travel abroad have great saving schemes and overall a no nonsense bank Reviewed on: 12th April 2024

Amazing user experience - French Tour

Amazing user experience - especially when travelling around France for a month. Reviewed on: 12th April 2024

Everything you need from a bank in your pocket .

Everything you need from a bank in your pocket . Reviewed on: 12th April 2024

Always extremely helpful

Always extremely helpful with any problems I have and always sorr it out Reviewed on: 12th April 2024

Great app with good benefits on the account.

Great app with good benefits on the account. Reviewed on: 12th April 2024

Modern update bank

Very informative regarding current deals. Great savings incentives Reviewed on: 12th April 2024

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