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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Chase Bank UK

Perfect curent account for my needs Reviewed on: 12th April 2024

Excellent service, communication during issues and o...

Excellent service, communication during issues and or general updates is impeccable - even helped with a 3rd party issue! Reviewed on: 12th April 2024

Good app very easy to use and intuitive

Good app very easy to use and intuitive Reviewed on: 12th April 2024

Excellent back exceeded my expectation

Excellent back exceeded my expectation Reviewed on: 12th April 2024

Love it, love it, love it!

Love my chase account, cashback, round up. Very easy to move money between accounts, timely notifications, easy too use app. What's not to love? Reviewed on: 12th April 2024

Fantastic 24/7 customer service.

Fantastic 24/7 customer service. Not like the UK banks! Reviewed on: 12th April 2024

Excellent service and first class app works really w...

Excellent service and first class app works really well would recommend and ease of use is a bonus as well. No fee and cashback works well too and you can always contact a real person in stead of a machine which is good. Reviewed on: 12th April 2024

Chase bank it is the best banking system i have ever...

Chase bank it is the best banking system i have ever used in my life Reviewed on: 12th April 2024

simple and current account.

simple and current account. always on the money Reviewed on: 12th April 2024

I have been with chase for two years they res...

I have been with chase for nearly two years they respond and solve queries promptly Meet my needs for travel abroad have great saving schemes and overall a no nonsense bank Reviewed on: 12th April 2024

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