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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49013 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Good all round experience, excellent customer service

Good all round experience, excellent customer service Reviewed on: 12th April 2024

Great current account.

Great current account. Really like the 1% cash back on purchases and the 5% on any round ups. Reviewed on: 12th April 2024

I been using chase and it’s really good and their ap...

I been using chase and it’s really good and their app along with services are very good. I would recommend chase over any other bank any day and time. Reviewed on: 12th April 2024

Great customer support, quick and efficient.

Great customer support, quick and efficient. Good cash back rate and the ability to create multiple savings pots. Reviewed on: 12th April 2024

Easy to set up and easy to manage.

Easy to set up and easy to manage. Good products and add ons such as cashback and roundups. Have not used the savings account due to having others but they seem on par with the likes of Monzo and First Direct who are great Reviewed on: 12th April 2024

Brillaint for using the card abroad!

Brillaint for using the card abroad! No fees, just really easy to use! Reviewed on: 12th April 2024

Does what is says on the tin.

Does what is says on the tin. No fuss, no bother. Simple and easy. Reviewed on: 12th April 2024

In a different class.

In a different class. Great product, no charges, can chat to a real person. Professional first class service. Very happy. Reviewed on: 12th April 2024

Great card to use abroad,no problems no hidden charg...

Great card to use abroad,no problems no hidden charges and money back here in UK. Reviewed on: 12th April 2024

Fantastic, no fees for using card abroad

Fantastic, no fees for using card abroad, better interest on savings that my HSBC accont. Reviewed on: 12th April 2024

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