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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Great app, great customer service

Great app, great customer service Reviewed on: 12th April 2024

Always responsive and help full .

Always responsive and help full . They help me whenever I have a question. Better than most banks. Reviewed on: 12th April 2024

Honestly good bank only downfall is not being able t...

Honestly good bank only downfall is not being able to transfer chase uk to chase usa Reviewed on: 12th April 2024

Every call gets answered instantly

Every call gets answered instantly Reviewed on: 12th April 2024

A really excellent app with great banking features.

A really excellent app with great banking features. Easy to use with an intuitive layout. 1% cashback on spending and round-up savings features are very much appreciated. Reviewed on: 12th April 2024

Never a problem with anything app works anywhere and...

Never a problem with anything app works anywhere and the customer service is excellent Reviewed on: 12th April 2024

Chase give the customer an incentive to bank with no...

Chase give the customer an incentive to bank with not only great acc credit apr but also with a brilliant and efficient app Reviewed on: 12th April 2024

Amazing app and service

Amazing customer service, easy to use the chase app. Overall amazing Reviewed on: 12th April 2024

My Kind of Bankiing

Friendly and attentive keen to resolve any issues Reviewed on: 12th April 2024

Incredible customer service on an easy to use app

Every issue that i have had has been resolved, the issues are resolved in a matter of minutes even if they are just queries, great savings and rewards for a free account! The app is so sleek and easy to use. Reviewed on: 12th April 2024

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