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Chase Bank: Current account reviews

4.94
Based on 48,903 reviews, last reviewed 19th Mar 2026
445300% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always in time Винаги пъргави и адекватни решения предлагат! Reviewed on: 19th March 2026
Kancho K's avatar
Kancho K

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026
YS's avatar
YS

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48903)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

4
Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

The best customer service I’ve ever experienced.

5
The best customer service I’ve ever experienced. Prompt 24/7 someone responding, which is so important to me especially being an online bank Reviewed on: 13th February 2026

Best chat facility

5
Chat is excellent, one of the best ive encountered. Always sorted problems first try Reviewed on: 13th February 2026

Easy , quick and super efficient if you have a probl...

5
Easy , quick and super efficient if you have a problem solved in no time !! well done chase best bank Iv ever dealt with ! Reviewed on: 13th February 2026

Excellent service

5
Always excellent when I need help or advice Reviewed on: 13th February 2026

Sorted my issue

5
Sorted my issue with a company taking a fraudulent subscription fee from my bank account Reviewed on: 13th February 2026

Good customer service.

5
Good customer service. Website clear and easy to use. Reviewed on: 13th February 2026

A great all round easy to use service and no oversea...

5
A great all round easy to use service and no overseas charges. The app is super user friendly to use and switching money between accounts at the press of a button is so useful whilst visiting other countries. Reviewed on: 13th February 2026

An excellent service from Chase Bank

5
I have received an excellent service from Chase back. One issue was dealt with promptly. Banking via the app is simple and it's easy to keep track of accounts. Reviewed on: 13th February 2026

Need a bank? You need chase

5
Since having this account I’ve Never had an issue Reviewed on: 13th February 2026

Join Chase it’s the best bank I have ever used

5
Everything from the minute I joined Chase bank has been fantastic, correspondence, the app the actual products available are easy to find and use. I highly recommend Reviewed on: 13th February 2026

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