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Chase Bank: Current account reviews

Name: Current account
Rating: 4.859581713195030904 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Always had good service, really good currency exchan...

Always had good service, really good currency exchanges. Like the rewards program.when.contacted seem to get a good efficient accurate and helpful response. Reviewed on: 13th February 2026

I love the cash back offer and the round up facility.

I love the cash back offer and the round up facility and I love that there is no charge for using my Chase card abroad Reviewed on: 13th February 2026

Brilliant bank, so helpful would recommend to anyone

Brilliant bank, so helpful would recommend to anyone Reviewed on: 13th February 2026

Nothing but positive!

Nothing but positive! Since opening the account the level of service has been superb and they always check for security if a big, abnormal payment is requested. Reviewed on: 13th February 2026

Setting up my account was simple

Setting up my account was simple with staff offering help where needed. Reviewed on: 13th February 2026

Very please with service and offers

Very please with service and offers Reviewed on: 13th February 2026

Excellent service and customer care

Customer service is exceptional and I love they give me cash back on my groceries shopping Reviewed on: 13th February 2026

Should increase more cashback percentage

Should increase more cashback percentage Reviewed on: 13th February 2026

Best account I opened .

Chase a plus especially when abroad using your card instant spend notification on the app. Not only that the savers account has been value for me unfortunately the interest rate drops because of the Bank of England rate. Reviewed on: 13th February 2026

Chase has been easy to use and navigate I am impress...

Chase has been easy to use and navigate I am impressed they great interest rates Reviewed on: 13th February 2026

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