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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48906 reviews)

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4.94

Based on 48,906 reviews, last reviewed 20th Mar 2026

445600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48906)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

I use for all my foreign transactions

I use for all my foreign transactions as the instantaneous exchange rates are transparent Reviewed on: 13th February 2026

Amazing service

Hassle free banking excellent customer service fraud prevention team is great Reviewed on: 13th February 2026

Easy to use and good customer service.

Easy to use and good customer service. Higher interest rates would be a bonus. Reviewed on: 13th February 2026

The best customer service I’ve ever experienced.

The best customer service I’ve ever experienced. Prompt 24/7 someone responding, which is so important to me especially being an online bank Reviewed on: 13th February 2026

Best chat facility

Chat is excellent, one of the best ive encountered. Always sorted problems first try Reviewed on: 13th February 2026

Easy , quick and super efficient if you have a probl...

Easy , quick and super efficient if you have a problem solved in no time !! well done chase best bank Iv ever dealt with ! Reviewed on: 13th February 2026

Excellent service

Always excellent when I need help or advice Reviewed on: 13th February 2026

Sorted my issue

Sorted my issue with a company taking a fraudulent subscription fee from my bank account Reviewed on: 13th February 2026

Good customer service.

Good customer service. Website clear and easy to use. Reviewed on: 13th February 2026

A great all round easy to use service and no oversea...

A great all round easy to use service and no overseas charges. The app is super user friendly to use and switching money between accounts at the press of a button is so useful whilst visiting other countries. Reviewed on: 13th February 2026

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