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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

customer service

Very good customer service they are always on hand to help Reviewed on: 18th March 2024

Needs more features like Monzo and able to deposit c...

Needs more features like Monzo and able to deposit cheques Reviewed on: 18th March 2024

Easy set-up, great app and 1% cashback is fantastic.

Easy set-up, great app and 1% cashback is fantastic. Reviewed on: 18th March 2024

user friendly and clear expenditure records

user friendly and clear expenditure records Reviewed on: 18th March 2024

The best

Simple but useful. Great value for money Reviewed on: 17th March 2024

A good bank.

A bank that offers some advantages, such as the facility to send and receive money and to save money and earn 5% a year. Reviewed on: 17th March 2024

Best bank for everyday use

Excellent bank, smooth app, never had any issues. It's the perfect account for everyday spending and travelling with 0% foreign transaction fees and the 1% cashback on all transactions. Another great feature is the numberless card so if your details get stolen, you can reset them in the app without replacing your physical card Reviewed on: 17th March 2024

Chase Bank

Very easy bank to deal with with a great app. Customer service very responsive and helpful. Reviewed on: 17th March 2024

Don’t make them chase you!

Honestly I’ve used a lot of bank accounts but this was so easy to use, so many good features and a brilliant cash back offer as well as good incentive to save using round up. I didn’t even realise but I had managed to save £30 in there, without even thinking. It is the perfect all around bank. Reviewed on: 16th March 2024

Great year with Chase Bank so far.

Great year with Chase Bank so far. Good customer service and good value for money from the cashback scheme on the account. Reviewed on: 16th March 2024

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