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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy accessibility any time and anywhere

Easy accessibility any time and anywhere Reviewed on: 5th March 2024

Always ultra helpful, a pleasure to deal with

Always ultra helpful, a pleasure to deal with Reviewed on: 5th March 2024

costumer service

Very good costumer service, easy to access Reviewed on: 5th March 2024

Chase are brilliant.

Chase are brilliant. You get immediate responses when you contact them and they spot and solve issues before you’re even aware with minimal inconvenience. 5 star Reviewed on: 4th March 2024

Just great

Easy to use, great round up and cash back opportunities Reviewed on: 4th March 2024

Really easy app to use, get interest on current acco...

Really easy app to use, get interest on current account, easy to move money between current and savings accounts. Has great features like cash back and round-ups, free to use abroad Reviewed on: 4th March 2024

Excellent banking experience

Easy and well coordinated App, great product and functionality. I’ve had little need to contact customer services since communications are always timely and I haven’t had any problems banking with them. Reviewed on: 4th March 2024

I have been enjoying my chase bank I don’t remember...

I have been enjoying my chase bank I don’t remember I have other banks Reviewed on: 4th March 2024

Safe and secure banking.

Safe and secure banking. Doesn't show the card number and you can choose how your name is written on the card. While making a transaction Chase is quick to verify and be verifyed. Uses the local language for your home address. Has a 'penny jar' account that rounds up your change and pays 5%. Reviewed on: 4th March 2024

So easy to get started.

It was so easy to get started I love all the savings features, very easy to send money to somebody and upload money put into the account. It's very intrusive to figure out the account online. Reviewed on: 4th March 2024

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