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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Particularly useful abroad, as exchange rates are th...

Particularly useful abroad, as exchange rates are the very best available and no fees are charged by Chase for card usage. Reviewed on: 22nd February 2024

I have been with HSBC for more 25 years, they offer...

I have been with HSBC for more 25 years, they offer no interest on current accounts and poor rates on savings accounts. It is refreshing to see a bank that is simple to operate and you enjoy the benefits of fair if not very competitive interest rates. Reviewed on: 22nd February 2024

Excellent Online Banking Made Easy

Excellent online bank that provides a smooth easy to use App, with a card that’s recognised globally Reviewed on: 22nd February 2024

easy fast and reliable to use with good benefits

easy fast and reliable to use with good benefits Reviewed on: 22nd February 2024

What's not to love?

Love the app and the fact that everything is paperless. Love the fact that I can use abroad without incurring charges. Love that I get cashback. Love that I get interest on a current account Reviewed on: 22nd February 2024

Leaders NOT Chasers

Exactly what fintech should be - user friendly, simple, fair and rewarding. Glitch free for those of us who aren't IT experts. Recommended across my family from 21 years to 87 years old, Reviewed on: 22nd February 2024

Extremely hassle free bank account

Extremely helpful customer service. In resolving my problems. Able to easily use current account card travelling to countries outside the UK with no penalties. Marvellous cash back when using card for purchases. Numberless card is fantastic as most secure when using out and about. Online banking app is extremely easy to track my spending and very easy to navigate. I must say using Chase I never have to worry about safety of my cash very confident it's in the safest hands Reviewed on: 22nd February 2024

Excellent efficient service

Excellent efficient service with a real person to speak to when needed. Reviewed on: 22nd February 2024

Easy to set up with great interest rates and no fees...

Easy to set up with great interest rates and no fees for spending abroad. Reviewed on: 22nd February 2024

good saving a lot! and I can earn cash back monthly

good saving a lot! and I can earn cash back monthly Reviewed on: 22nd February 2024

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