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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48904 reviews)

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4.94

Based on 48,904 reviews, last reviewed 19th Mar 2026

445400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Best of USA Superb on-line banking app without leaving home Reviewed on: 19th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48904)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Easy to open current account with a very clear and u...

Easy to open current account with a very clear and useful app, great features and excellent customer service when needed, they went above and beyond to sort out an issue I have previously. Simple and easy to use with the correct type of features I am looking for, just need a joint account option Reviewed on: 13th February 2026

Very efficient Customer Service

Always prompt to answer my calls and queries resolved satisfactorily. Easy to use app with all the info I need easily accessible. Reviewed on: 13th February 2026

Chase has top customer service

I wish the interest rate on my savings was consistently high but overall the customer service has been the best of any bank I’ve ever used Reviewed on: 13th February 2026

Reliable

Chase is my fave bank to use, their customer service has always been on point especially when I got scammed and they were able to stop the money in time before the scammer got it Reviewed on: 13th February 2026

Excellent bank

Brilliant bank, excellent customer service Reviewed on: 13th February 2026

The app is simple and easy to use.

The app is simple and easy to use. Great rewards, very competitive. Access to savings accounts and good rates. Reviewed on: 13th February 2026

Any time I have communication with chase they are qu...

Any time I have communication with chase they are quick to respond and are so helpful. The best bank I have ever been with. Reviewed on: 13th February 2026

Great bank easy to use app simple banking

Great bank easy to use app simple banking Reviewed on: 13th February 2026

Good customer service, sorts out issues with charge...

Good customer service, sorts out issues with charge back Reviewed on: 13th February 2026

Prompt replies from customer service.

Prompt replies from customer service. Good savings rates Reviewed on: 13th February 2026

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