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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48906 reviews)

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4.94

Based on 48,906 reviews, last reviewed 20th Mar 2026

445600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48906)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Good customer service, sorts out issues with charge...

Good customer service, sorts out issues with charge back Reviewed on: 13th February 2026

Prompt replies from customer service.

Prompt replies from customer service. Good savings rates Reviewed on: 13th February 2026

Chase offers a simple and convenient way to bank app...

Chase offers a simple and convenient way to bank app is excellent Reviewed on: 13th February 2026

Easy and rewarding

Opening and using the account is super easy and 1% cashback on everyday spending is a nice plus. Reviewed on: 13th February 2026

Excellent bank.

Excellent bank. Always had the best customer service and never had any issues. Reviewed on: 13th February 2026

Best app, good cashback. Great account

I have had a chase account for roughly two years. It has the best app of any bank I've seen and is also rewarding (cashback, referral bonuses) Reviewed on: 13th February 2026

Absolutely amazing and I love it service

Absolutely amazing and I love it service Reviewed on: 13th February 2026

When had a problem was sorted out by aBritish help...

When had a problem was sorted out by a British help centre. Very quick Reviewed on: 13th February 2026

New to chase

I’m relatively new to Chase, so far extremely pleased Reviewed on: 13th February 2026

Good layout and easy user interface

Good layout and easy user interface Reviewed on: 13th February 2026

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