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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49013 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49013)

easy to use and good rates and benefits

easy to use and good rates and benefits Reviewed on: 20th February 2024

Chase changed my life for the better!

Chase changed my life for the better! for the first time I have been able to confidently manage my accounts online! Effortless to use and excellent customer service!! I wish I made the change to Chase years ago!!! Reviewed on: 20th February 2024

Easy banking. Great Support, Good Reward System.

I have found the process on the app very easy to use. The staff has been very helpful on the few occasions I have had to call them and at every stage has kept me informed. Excellent customer service. Reviewed on: 20th February 2024

Best choice

Easy & good benefit,apps lovely and clean Reviewed on: 20th February 2024

Great bank with easy to use app and competitive rewards

Great bank with easy to use app and competitive rewards Reviewed on: 20th February 2024

Cashback everytime you spend is really good.

Cashback everytime you spend is really good. Reviewed on: 20th February 2024

Fast, accurate and easy to use.

Fast, accurate and easy to use. My account has been easy to set up and use, even abroad. Low charges and good interest rates. Shame my cashback period is ending, as it would be great for that to continue. Reviewed on: 20th February 2024

Real People at the Bank!

Quick response to questions within the app. Resolved problem with a phone call. It is so refreshing to talk to real helpful and knowledgeable people! Reviewed on: 20th February 2024

Easy to use and set up payees etc

Easy to use and set up payees etc Reviewed on: 20th February 2024

A bank working for its customers

Easy and reliable services and app. Encourage savings even if you don’t have much. Reviewed on: 20th February 2024

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