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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49013 reviews)

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4.86

Based on 49,012 reviews, last reviewed 19th Aug 2026

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and customer service Really easy to use the app. Customer service was excellent when I had a dispute against a retailer. Reviewed on: 19th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49013)

Very easy to set up and use.

Very easy to set up and use. I like the 1% cash back on purchases as well as the high interest rate on the easy saver account. Reviewed on: 20th February 2024

Chase were my first modern bank! Why did I wait?

Chase were my first modern bank and the experience has been great for current account & savings Reviewed on: 20th February 2024

I remember being double charged for something and Ch...

I remember being double charged for something and Chase were extremely fast with fixing the situation. Had I experienced this with another bank, I know it would have taken much longer to sort this out. Customer service is great Reviewed on: 20th February 2024

I have never had such an easy to use bank.

I have never had such an easy to use bank. Ever! Chase do not change Reviewed on: 20th February 2024

Great account features and rewards, smooth app and r...

Great account features and rewards, smooth app and reactive customer service Reviewed on: 20th February 2024

I have been banking with you for 10 months or so and...

I have been banking with you for 10 months or so and have made money back with all my accounts with you and I am over the moon with it thank you so much for all your help it’s just great to work with a bank that puts me first thank Reviewed on: 20th February 2024

Used for over a year now - simple to use - great val...

Used for over a year now - simple to use - great value and rewards Reviewed on: 20th February 2024

I have been Chase customer for years and will remain!

I have been Chase customer since they moved to the UK and its now my main bank! Excellent app and customer help. Reviewed on: 20th February 2024

21st century banking at its best

Chase has a well designed interface and presence for the needs of modern banking. Compared to its rivals it it a good choice for current account as well as savings Reviewed on: 20th February 2024

I have liked the cash back scheme and how easy it is...

I have liked the cash back scheme and how easy it is to transfer money through accounts Reviewed on: 20th February 2024

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