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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Amazing bank

I think it's an amazing bank, especially with the roundup offers. Reviewed on: 20th February 2024

No problems, good interest,easy to use

No problems, good interest,easy to use Reviewed on: 20th February 2024

Chase Review

Very easy to use, excellent for using abroad, staff are helpful and efficient when contacted Reviewed on: 20th February 2024

Convenient 24/7 chat box for queries with a real per...

Convenient 24/7 chat box for queries with a real person responding. Reviewed on: 20th February 2024

Very easy to set up and use.

Very easy to set up and use. I like the 1% cash back on purchases as well as the high interest rate on the easy saver account. Reviewed on: 20th February 2024

Chase were my first modern bank! Why did I wait?

Chase were my first modern bank and the experience has been great for current account & savings Reviewed on: 20th February 2024

I remember being double charged for something and Ch...

I remember being double charged for something and Chase were extremely fast with fixing the situation. Had I experienced this with another bank, I know it would have taken much longer to sort this out. Customer service is great Reviewed on: 20th February 2024

I have never had such an easy to use bank.

I have never had such an easy to use bank. Ever! Chase do not change Reviewed on: 20th February 2024

Great account features and rewards, smooth app and r...

Great account features and rewards, smooth app and reactive customer service Reviewed on: 20th February 2024

I have been banking with you for 10 months or so and...

I have been banking with you for 10 months or so and have made money back with all my accounts with you and I am over the moon with it thank you so much for all your help it’s just great to work with a bank that puts me first thank Reviewed on: 20th February 2024

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