Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

View other Chase Bank products

4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

I've only encountered one problem and Customer servi...

I've only encountered one problem and Customer service is excellent! Reviewed on: 19th February 2024

Great terms and conditions, love the debit card with...

Great terms and conditions, love the debit card with no details on show and on top off that 1% cash back on most transactions. Reviewed on: 19th February 2024

Transfer of funds is very quick & easy.

Transfer of funds is very quick & easy. I love the speed of transactions. I like when the bank quickly notifies me of my bank transactions on my mobile phone. I love cashback and small change round up. And I like spending with the card on apple pay. Reviewed on: 19th February 2024

easy to use, secure app, cashback on current account...

easy to use, secure app, cashback on current account ,lined saving account with good interest rate Reviewed on: 19th February 2024

User friendly App and bonus of 1% cashback.

Quick and easy to open the account, and the App itself is very user friendly. The 1% cashback is also a key incentive. Useful to have the savings account together with the current in the same App, and its quick to move money between them. Haven’t experienced any issues at all so far. Reviewed on: 19th February 2024

Tha Chase App is easy to use.

Tha Chase App is easy to use and provides good information. The interest on the account is very welcome! Reviewed on: 19th February 2024

Glossy front end but needs a stable backend

It has been a bit of rollercoaster, the app is nice ane easy to use, however I've found issues with is quite a few times, the process when you change a device isn't great. One thing that is excellent is their customer service they are availble most times Reviewed on: 19th February 2024

Perfect Staff.

Perfect Staff. perfect service. Always helpful nothing is ever to much. So helpful and quick to respond. Reviewed on: 19th February 2024

Love the cashback.

Love the cashback. App so easy to use Reviewed on: 19th February 2024

great app and great rewards - easy to open and...

great app and great rewards - easy to open and use Reviewed on: 19th February 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Student Current Account
from The Co-operative Bank 4.16 from 8 reviews
Current account
from Hampden Bank 3.70 from 6 reviews
Classic Plus account (discontinued)
from TSB 3.71 from 179 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23035 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.71 from 51 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub