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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

I find Chase very easy to use.

I find Chase very easy to use. Transferring from one account to another is simple and it's great to earn when I pay for goods and services with my debit card Reviewed on: 19th February 2024

The best bank

The app is easily to use any queries the app will direct you. Reviewed on: 19th February 2024

I transferred to chase current account almost a year...

I transferred to chase current account almost a year ago and I have never had any issues. Reviewed on: 19th February 2024

I have had a very positive experience with Chase

I have had a very positive experience with Chase. The app works so well that I have rarely had cause to use the customer service help, but on the few occasions that I call up, I get polite knowledgeable staff assisting me to resolve any problems. I love using the 1% cashback on everyday spending, and the Round-up benefit too. Reviewed on: 19th February 2024

Best all-around current accounts with cashback.

I have been with Chase for about two years now, for which it was actually a great experience. I had online current accounts from other banks before. But they never really felt as complete for a current account as this one from Chase. Chase makes it easy to access current account online, by phone, but especially through the Chase phone app which makes it online banking easy with just a few taps. Through the app you can do everything what you expect of current account. I really like the way it shows you incomes and outgoings with phone notifications in real time, or how convenient it is the create additional accounts. You can easy it as your main account where you let you pay your wages in so you can setup fast direct debits and standing orders. The current account comes with a secure debit card with no printed number and a card number and pin code that you can change any time through your app that makes it ideal and safe for shopping online. And with each shopping you will get a good amount of cashback from your purchases that will add up quite a bit, which one my favorite features. Sure, the app is very secure and your first log on comes with a photo ID and selfie verification that will not take longer an hour, but after you can just sign in with your phone's face ID. The only few negatives that I have experienced are that the bank's brand here is relative new and therefore not everywhere recognized. Like your Post office might not be able recognize your bank card when you want to deposit cash into your account as of today yet. But Chase has let us know that soon that will change in future and that the brand will be more recognized and accepted everywhere. But beside that Chase has one of the best all around secure current accounts that offer great cashback on all your purchases. Reviewed on: 19th February 2024

Great Chase bank account

The seamless accessibility to my bank, the cashback bonuses, safety measures, and user-friendly features within the Chase app have truly enhanced my overall banking experience Reviewed on: 19th February 2024

I had a bit of a problem, ...

I had a bit of a problem, with a payment I contacted them before 7:00 am to look at when they opened, I had an immediate response and it was quickly resolved. Reviewed on: 19th February 2024

Great current account

Great service, current account and savings Reviewed on: 19th February 2024

Easy to use for someone not good with technology

Not good with technology with Chase's mobile bank account app is so easy to use. Great incentive with 1% interest on current account spends, plus round-up option & also competitive easy access savings. Reviewed on: 19th February 2024

Good customer service added value with your money

Efficient prompt in answering any questions, Great value with your money in additional savings with your current account. Reviewed on: 19th February 2024

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