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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Just disappointed the interest rate dropped for exis...

Just disappointed the interest rate dropped for existing customers. Reviewed on: 13th February 2026

A decent bank

Good online service as an online only bank. Website is very clear and user friendly. Reviewed on: 13th February 2026

GREAT customer service by phone or chat.

Very good customer service by phone or chat. Round up and interest on current account Reviewed on: 13th February 2026

Staff are excellent, sorted out a scam with great ef...

Staff are excellent, sorted out a scam with great efficiency. Money recovered and account secured. Reviewed on: 13th February 2026

Easy to use and lots of options .

Easy to use and lots of options . App is really good and user friendly Reviewed on: 13th February 2026

Chase customer service is one of the best I have eve...

Chase customer service is one of the best I have ever had the pleasure to deal with in the whole if my banking life. They are available 24/7, you always get a response from them within at least 5 minutes of contacting them. They have always completely resolved any issues I have ever had whilst banking with them in a very swift professional manner. Reviewed on: 13th February 2026

I use for all my foreign transactions

I use for all my foreign transactions as the instantaneous exchange rates are transparent Reviewed on: 13th February 2026

Amazing service

Hassle free banking excellent customer service fraud prevention team is great Reviewed on: 13th February 2026

Easy to use and good customer service.

Easy to use and good customer service. Higher interest rates would be a bonus. Reviewed on: 13th February 2026

The best customer service I’ve ever experienced.

The best customer service I’ve ever experienced. Prompt 24/7 someone responding, which is so important to me especially being an online bank Reviewed on: 13th February 2026

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