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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Good at everything !

Chase is my most used bank account, for daily transactions, foreign travel and gives a good rate of interest on the cash I have with them. Reviewed on: 18th February 2024

Good Cashback offers.

Good Cashback offers. Easy to use for day today transactions. Friendly reports. Reviewed on: 18th February 2024

Nice one to safeguard your money

Nice to have Chase to safeguard and grow my money. Reviewed on: 18th February 2024

Security smart and easy to save money

Security smart and easy to save money Reviewed on: 18th February 2024

Ease of use of the customer service

I was unsure of a transaction description and reached out to Chase’s customer service chat. They promptly responded and clarified my doubts. Reviewed on: 18th February 2024

I had only once a problem but overall I am satisfied.

I had only once a problem but overall I am satisfied. Reviewed on: 18th February 2024

Good experience

App works really well. Always know if you spend and easy to move money between accounts Reviewed on: 18th February 2024

I've been with Chase coming up 2years,always found t...

I've been with Chase coming up 2years,always found their customer service very efficient and they can understand me and I them, a lot of companies that use foreign call centres the staff can speak English but don't get the content your trying to explain which can be very frustrating,,never had this problem with Chase.Plus gey 1% cash back on debit card payments,no brainer. Reviewed on: 18th February 2024

Well designedapp, easy to use, good customer service

Well designedapp, easy to use, good customer service Reviewed on: 18th February 2024

Best Bank Ever!

The App is easy to use, the interest on the account is amazing you can open them easily. The customer service is excellent! I've never felt more secure with a bank Reviewed on: 18th February 2024

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