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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

The many features of Chase bank!

Very easy to do budgeting as it divides my spending into months and days making it easy to read. Easy to identify where I spent due to merchant logo and automatically dividing it into categories. You can change the category if you like. Can set up budget goals to not exceed spending. Easy money saving feature where it rounds off your money to the nearest pound and sends the rest to a savings account with interest - very satisfying to see round numbers. Current account also has interest! Don’t really know if other banks do this but this is a very welcome touch. Asking for documents was very simple and easy - no problems with customer service. Moving money is very simple - tells you how much money you will have remaining before you move which makes it easy to do math. Security checks are also easy to do when you open the notification. No complaints using Chase honestly. Reviewed on: 19th February 2024

Amazing app experience

Amazing cashback, easy to use interface, intuitive user experience. Great service and amazing app. Reviewed on: 18th February 2024

Simple no nonsense bank account, no fees, easy trans...

Simple no nonsense bank account, no fees, easy transaction and complete transparency with excellent prompt customer support Reviewed on: 18th February 2024

Fee Free

Free to use in Europe when holidaying, simple but secure service which pays me 1% on my spending . I find it very easy to move money from different bank accounts to Chase accounts I have a savings account as well which pays me 4% well that done it for me and I opened three accounts with Chase, Never had any problems with Chase from I opened my accounts a few years ago.They have never charged me any fees ever from I opened the accounts , great services fee free . Reviewed on: 18th February 2024

All around brilliant

Great customer service, interest available on the account, cashback on spending makes this account incredibly useful and stand out next to other current accounts, good for spending abroad, able to open the account whilst holding other current accounts Reviewed on: 18th February 2024

Good at everything !

Chase is my most used bank account, for daily transactions, foreign travel and gives a good rate of interest on the cash I have with them. Reviewed on: 18th February 2024

Good Cashback offers.

Good Cashback offers. Easy to use for day today transactions. Friendly reports. Reviewed on: 18th February 2024

Nice one to safeguard your money

Nice to have Chase to safeguard and grow my money. Reviewed on: 18th February 2024

Security smart and easy to save money

Security smart and easy to save money Reviewed on: 18th February 2024

Ease of use of the customer service

I was unsure of a transaction description and reached out to Chase’s customer service chat. They promptly responded and clarified my doubts. Reviewed on: 18th February 2024

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