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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Best banking experience

I’ve had pleasant experiences with customer services, easy to reach, knowledgeable customer services and quick to put me at ease. The app is amazing to manage my every day finances. Reviewed on: 18th February 2024

Overview of current account

Quick replies to queries.app easy to use. Reviewed on: 18th February 2024

its been excellent banking experience

its been excellent banking experience Reviewed on: 18th February 2024

Excellent banking experience

rewarding banking and enjoys a higher interest rate with saving account Reviewed on: 18th February 2024

Above all other banks I have used

Does everything they advertise great service and value. Reviewed on: 18th February 2024

Excellent bank, very helpful staff as well.

Excellent bank, very helpful staff as well. Always nice to deal with. Excellent interest rates. Honestly the best bank ever. Reviewed on: 18th February 2024

Love this app!

Love this app! Chase makes it so simple to bank. The app has a really clear and easy-to-use interface that makes banking stress-free. It is so easy to login and you can clearly see your finances. Love the functions that show you how much you have spent in comparison to other months and how much you've saved. Would recommend this to anyone and everyone. Reviewed on: 18th February 2024

Excellent service and pleased to have opened an acco...

Excellent service and pleased to have opened an account Reviewed on: 18th February 2024

Easy to open and eay to maintain.

Easy to open and eay to maintain. Instant alerts to money going in and payments out helps keepup to date. Opportunity for cash back. Dividing money into pots helps with budgeting. Interest rates on savings are comparable with other banks. Reviewed on: 18th February 2024

Chase bank app easy to set up with services and offe...

Chase bank app easy to set up with services and offers readily accesible Reviewed on: 18th February 2024

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