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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

The best customer service I’ve ever experienced.

The best customer service I’ve ever experienced. Prompt 24/7 someone responding, which is so important to me especially being an online bank Reviewed on: 13th February 2026

Best chat facility

Chat is excellent, one of the best ive encountered. Always sorted problems first try Reviewed on: 13th February 2026

Easy , quick and super efficient if you have a probl...

Easy , quick and super efficient if you have a problem solved in no time !! well done chase best bank Iv ever dealt with ! Reviewed on: 13th February 2026

Excellent service

Always excellent when I need help or advice Reviewed on: 13th February 2026

Sorted my issue

Sorted my issue with a company taking a fraudulent subscription fee from my bank account Reviewed on: 13th February 2026

Good customer service.

Good customer service. Website clear and easy to use. Reviewed on: 13th February 2026

A great all round easy to use service and no oversea...

A great all round easy to use service and no overseas charges. The app is super user friendly to use and switching money between accounts at the press of a button is so useful whilst visiting other countries. Reviewed on: 13th February 2026

An excellent service from Chase Bank

I have received an excellent service from Chase back. One issue was dealt with promptly. Banking via the app is simple and it's easy to keep track of accounts. Reviewed on: 13th February 2026

Need a bank? You need chase

Since having this account I’ve Never had an issue Reviewed on: 13th February 2026

Join Chase it’s the best bank I have ever used

Everything from the minute I joined Chase bank has been fantastic, correspondence, the app the actual products available are easy to find and use. I highly recommend Reviewed on: 13th February 2026

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