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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Simple to use digital banking app and excellent cust...

Simple to use digital banking app and excellent customer service if you have a query. Reviewed on: 18th February 2024

Great bank with a good mobile app.

Great bank with a good mobile app. works really well, never required to call customer care as all required information is available on hand. Reviewed on: 18th February 2024

Very helpful staff and easy to use app

Very helpful staff and easy to use app Reviewed on: 18th February 2024

Easy to enroll, easy to use, great customer service

Easy to enroll, easy to use, great customer service Reviewed on: 18th February 2024

With this bank i started saving and get interest.

With this bank i started saving and get interest.I am very pleased. Reviewed on: 18th February 2024

Easy to apply and easy to use

It was easy to apply and it's easy to use through the App. So many extras, like cashback, rounding and no fees for using abroad.. Reviewed on: 18th February 2024

Most rewarding bank

Most rewarding bank in terms of interest on both current and savings account. This rewarding feature on the debit card spend is unlike the ones offered by any high street bank. Chase's foreign spend without any surcharge on forex conversion is another winner feature for me. Reviewed on: 18th February 2024

Exceptionally good Bank

I have held this account for over a year now and it has been really good. No problem's at all. Excellent customer service helps too. Reviewed on: 18th February 2024

It's my everyday account

It's my everyday account. The app is ready to use and I really like the cash back product Reviewed on: 18th February 2024

Easy to use

Easy to use and great added extras - interest, cash back rewards Reviewed on: 18th February 2024

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