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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

I have both the current account and the savings acco...

I have both the current account and the savings account excellent with no issues. When I have contacted the bank the customer service I have has been exemplary. Reviewed on: 18th February 2024

Easy bank account and excellent savings account.

Easy bank account and excellent savings account. Reviewed on: 18th February 2024

The best user friendly bank services and mobile app.

The best user friendly bank service and mobile app. Everything is straightforward and human sensible. Competitive 1% cashback with unspecified retailers that encourages me mainly use Chase as my spending account. Reviewed on: 18th February 2024

Easy and simple to operate

Very easy to both onboard and operate the account on a day to day basis, easy link to savings account. Presentation of information is really clear. Reviewed on: 18th February 2024

Customer service incredible!

Customer service incredible! plus cashback! Reviewed on: 18th February 2024

It’s a joy

The app is so easy to use, good offers and the near perfect exchange rate for travelling is brilliant Reviewed on: 18th February 2024

Easy to open an account and simple to navigate the A...

Easy to open an account and simple to navigate the App which is very user friendly. The rewards of cash back and roundup are something not offered on my previous account so found them generous and easy to accumulate savings . Reviewed on: 18th February 2024

straight forward service

I got double charged by a shop abroad, I contacted Chase and they dispute the amount back to my account right away. Reviewed on: 18th February 2024

Chase is excellent for budgeting

Chase is a super convenient bank where I can see how much I spend at a glance. The app is super easy to navigate and I've rarely had to contact support because everything works so well. I like all the tools in the app such as categorised spending so I can see where my money is going. I am considering exploring their savings options, when I have money to save. But so far it's been great for me as a budgeting tool. Reviewed on: 18th February 2024

Have been using Chase for some time now and have nev...

Have been using Chase for some time now and have never had any issues whatsoever. Highly recommended Reviewed on: 18th February 2024

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