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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Really easy to use app.

Really easy to use app. The cash back and round up options mean you save without really noticing it. Customer service is excellent. Reviewed on: 17th February 2024

Can’t fault them - app great, rates good, customer s...

Can’t fault them - app great, rates good, customer service good Reviewed on: 17th February 2024

Despite rises to the base rate

Despite rises to the base rate, positive cash balances in savings still attract paltry 2.1%, it should match @Truflation UK rate so you’re treading water on inflation capital erosion. Moreover the 1% cashback still doesn’t autotransfer to the 2.1% savings account Reviewed on: 17th February 2024

They were very helpful when setting up my accounts a...

They were very helpful when setting up my accounts and have always been very quick to respond to questions. Reviewed on: 17th February 2024

Love the penny back for every pound spent and also l...

Love the penny back for every pound spent and also love the round up it helped me to save more without even thinking about it. Reviewed on: 17th February 2024

Just one of the excellent thanks, which is

Just one of the excellent thanks, which is Reviewed on: 17th February 2024

I’m find the app so easy to use and customer support...

I’m find the app so easy to use and customer support easy to access Reviewed on: 17th February 2024

I love my Chase account

I love my Chase account and it’s been a first rate experience since joining them. Reviewed on: 17th February 2024

Spoke to customer services regarding a service.

Spoke to customer services regarding Reviewed on: 17th February 2024

Easy to keep track of your spending.

Easy to keep track of your spending. Excellent Bank Reviewed on: 17th February 2024

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